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Refund & Cancellation Policy

How much you get back if your plans change, and how long it takes.

  • Updated 31 December 2025
  • 80% refund at 72+ hours
  • 31 Dec and long weekends non-refundable

The earlier you cancel, the more you get back. Here is how it works.

Last updated: 31 December 2025

The short version

  • 72+ hours: 80% refund.
  • 48 to 72 hours: 50% refund.
  • Under 48 hours: no refund.
  • Peak dates: non-refundable.

1. Cancellation charges

  1. 72+ hours before check-in80%
  2. 48–72 hours before check-in50%
  3. Less than 48 hoursNone

Example: on a ₹10,000 booking, cancelling 72+ hours before check-in returns ₹8,000, and 48 to 72 hours returns ₹5,000. This is an illustration only.

2. Peak dates

Bookings for 31st December, festivals, and long weekends are non-refundable.

3. No-show

No refund for no-show or early departure.

4. Refund processing

Refunds will be processed within 7–10 working days.

5. Cancellation by management

Reschedule or partial refund may be offered in unavoidable situations.

Common questions

How much refund do I get if I cancel 3 days before check-in?

If you cancel 72 or more hours before check-in, you get an 80% refund.

What if I cancel 60 hours before check-in?

Cancellations 48 to 72 hours before check-in get a 50% refund.

Can I get a refund on 31st December or a long weekend?

No. Bookings for 31st December, festivals and long weekends are non-refundable.

How long does a refund take?

Refunds are processed within 7 to 10 working days.

What happens if the camp has to cancel?

In unavoidable situations we may offer a reschedule or a partial refund.

Related: terms and conditions, privacy policy, refund policy and all stays.